Host Capitol, a leading provider of reliable web hosting services trusted by businesses across the country, has announced changes in its Terms of Service which now includes its new Service Level Agreement (SLA).
Host Capitol now further guarantees that clients will have the security and peace of mind of Host Capitol standing behind a goal of 100% Uptime and its guarantee of 99.9% Uptime. In the unlikely event of any downtime that falls short of the uptime guarantee, clients will be entitled to a credit up to 100% of their monthly hosting fee.
Host Capitol recognizes that uptime is a one of the most important factors to both businesses and individuals looking for a hosting provider, as downtime can be catastrophic. Host Capitol is prepared to “put its money where its mouth is” and guarantee that its customers will receive absolutely minimal (if not any) downtime. Host Capitol prides itself on maintaining industry-leading standards of service and client support. The new SLA demonstrates its confidence in the quality of its infrastructure and staff.
Host Capitol is offering this Service Level Agreement to clients on most of its hosting packages, which includes shared hosting, reseller hosting, semi-dedicated hosting, virtual private servers, and dedicated servers.
Host Capitol takes great care to ensure that clients’ sites are constantly up and responsive.
The new Service Level Agreement and updated Terms of Service will go into effect immediately for new and existing Host Capitol clients.